| Incite Group is a trading name of FC Business Intelligence Ltd. Registered in England and Wales no.4388971. Registered address 7-9 Fashion Street, London, E1 6PX, UK | Terms and conditions |
 |
| 2018 State of Customer Service Whitepaper |
|
| 72% of businesses say improving customer experience is their top priority. Across the globe, brands are rushing to provide a better standard or customer care, with slick and effortless service the desired end goal. With the importance of customer service on the rise as a key differentiator between brands and with competition only getting fiercer, support leaders are under increased pressure to cut through the noise and deliver value to their customers. The 2018 State of Customer Service Whitepaper gets to the bottom of where exactly customer care execs are spending their time, and what should be on your priority list for 2018 and beyond. Fill in your details on the right and we’ll send you our comprehensive new research report on the pillars of customer service in 2018 and beyond >>>> Gain direct insight from 500+ customer care execs on chatbots, scalability, multichannel integration, personalization, proactive care, and much more! Download this exclusive whitepaper to learn:
Contributing brands include: <Insert banner> Download the exclusive whitepaper by entering your details on the right >>> Kind regards, |
| Hear from 500+ customer care leaders Get your exclusive State of Customer Service Whitepaper Now |