The Future of Customer Service Effortless. Efficient. Engaging
The Customer Service Summit (June 7-8, San Diego) is THE meeting place for customer service executives, bringing together America’s biggest brands to share best practice and update their strategy for 2018.
Join 150+ customer service professionals and hear about the key challenges and opportunities you’ll face in 2018, including:
Ensure quality and consistency as your support teams grow and adapt to
changing demands. Empower agents, supercharge onboarding, stay
functional, flexible and augmented, and futureproof your support
structure for every occasion
Deliver unified and frictionless customer experiences wherever your
customers are. Connect the data dots and fully embed social, web, chat
and portal into your contact center operations for a seamless
Self-service, AI & bots:Give
your customers the power to shape their own experiences on their own
terms. Leverage digital assets, utilize bots & AI, remove friction
points and resolve issues with the speed and efficiency your customers
Go above and beyond expectation. Gain a real-time view of your
customers’ needs and provide an effortless experience. Move from
customer support to customer success
your team with the context they need to create services tailored to
each customer. Build strong customer relationships that defy the
Customer Service and Social Support Leaders to take the stage in 2018:
Download your Customer Service Summit brochure:
Complete your details below to receive the full 8 page event brochure, including:
Full speaker line-up: An unparalleled line-up of C-Suite, VPs and Directors of customer service and, working in-house at major brands
The complete, cutting-edge agenda and key themes to be discussed
Networking opportunities, interactive sessions and how you can make the most out of the 2 days
Who’ll be attending, why people choose this summit, and who you can expect to meet
Information on passes, pricing, and sales!
The Future of Customer Service – Download your Brochure now!
Josh Gordon Senior Project Director The Incite Group Global: +44 (0)207 422 4348 Email: email@example.com
Why You Cannot Afford to Miss the Most Influential Customer Service Conference of 2018
No more blue sky conversation only! Listen to case studies directly from executives that are at the forefront of customer service. Get key insights on the challenges they faced and the solutions that worked.
Keep up to date with the latest strategies and approaches. Master the strategies you’ll need for 2018 and beyond.
Learn from the best in the industry.
Bringing together the innovators, industry leaders and leading
providers from across the world to provide you with best-practice and
Grow your network with valuable contacts.
With more hours of networking, interactive discussions and an online
contact centre to take networking out of the conference room, this
summit is the best place to meet yours peers and build your network